Welcome to Digital Mobile Anipur. These Terms & Conditions govern your use of the Digital Mobile Anipur website and the purchase of products through our online store.
By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. Business Information
Business Name: Digital Mobile Anipur
Address: Vill. Anipur, P.O. Anipur, PIN – 788734, Assam, India
Mobile: +91 95771 77361
Email: digitalmobileanipur@gmail.com
2. About Our Website
Digital Mobile Anipur operates an online e-commerce store through which customers may browse and purchase mobile phones, mobile accessories, spare parts, repair-related products and other products listed on our website.
The products, prices, availability and specifications displayed on the website may be updated from time to time.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate.
However:
- Product images may vary slightly from the actual product.
- Colours may appear differently depending on the customer’s device/display.
- Manufacturer specifications may change from time to time.
- Product availability may change without prior notice.
If a product supplied is materially different from its description or specifications displayed on the website, the customer’s rights under applicable Indian consumer protection laws will apply.
The Consumer Protection (E-Commerce) Rules apply to goods and services sold through digital/electronic networks and cover different e-commerce models.
4. Prices
All product prices displayed on the website are subject to change without prior notice.
Where applicable, taxes, shipping charges or other applicable charges will be displayed during the ordering/checkout process.
The price applicable to an order will generally be the price displayed at the time the order is placed, subject to correction of genuine pricing or technical errors and applicable law.
5. Orders
When you place an order through our website, you are making a request to purchase the selected product.
After receiving your order, Digital Mobile Anipur may send an order confirmation through email, SMS, WhatsApp or another available communication method.
An order may be cancelled or declined in situations including:
- Product being unavailable.
- Incorrect product or price information due to an obvious technical/system error.
- Payment failure.
- Suspected fraudulent activity.
- Delivery limitations.
- Other circumstances permitted under applicable law.
If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Refund and Returns Policy and applicable law.
6. Customer Information
Customers are responsible for providing accurate information during checkout, including:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping/delivery address
- Payment information where required
Digital Mobile Anipur is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, subject to applicable law.
7. Payment
We may provide one or more payment methods, including online payment, UPI, cards, net banking, Cash on Delivery or other available methods.
Payment options displayed at checkout may change depending on availability and location.
Digital Mobile Anipur does not store complete card or banking credentials on its website where payment processing is handled by a third-party payment service provider.
8. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed on the website.
Delivery times may vary depending on:
- Delivery location
- Courier/logistics provider
- Product availability
- Weather or natural events
- Public holidays
- Transportation issues
- Other circumstances outside our reasonable control
Estimated delivery dates are not necessarily guaranteed delivery dates unless expressly stated otherwise.
9. Delivery Inspection
Customers are advised to check the package and product condition when receiving the order.
For damaged packages, wrong products or missing items, customers should contact Digital Mobile Anipur as soon as possible and provide supporting photographs/videos.
For detailed return and refund conditions, please refer to our Refund and Returns Policy.
10. Returns, Replacement and Refunds
Returns, replacements and refunds are governed by our Refund and Returns Policy.
Customers may have applicable statutory rights in relation to defective goods, deficient services, misrepresentation or goods that do not conform to the agreed description/specifications.
Nothing in these Terms & Conditions is intended to exclude or restrict rights that cannot lawfully be excluded under applicable Indian law.
11. Mobile Phones and Electronic Products
For mobile phones and electronic products, customers should retain:
- Original invoice
- Original box
- Accessories
- Warranty documents, where applicable
- IMEI/serial-number information
Customers should not tamper with or remove IMEI/serial-number labels.
Where a product is covered by a manufacturer’s warranty, the manufacturer’s applicable warranty terms may also apply.
12. Manufacturer Warranty
Some products may be supplied with a manufacturer’s warranty.
Manufacturer warranty coverage, duration and conditions are determined by the relevant manufacturer.
Digital Mobile Anipur may assist customers in contacting the appropriate authorised service centre where applicable.
Manufacturer warranty terms do not limit statutory consumer rights that apply under Indian law.
13. Customer Account
Where an account is created on our website, the customer is responsible for maintaining the confidentiality of their login credentials.
Customers should immediately inform Digital Mobile Anipur if they believe their account has been accessed without permission.
Digital Mobile Anipur may suspend or terminate an account where there is reasonable evidence of fraudulent, abusive or unlawful activity, subject to applicable law.
14. Prohibited Use
Customers must not use our website:
- For unlawful purposes.
- To commit fraud.
- To attempt unauthorised access to our website or systems.
- To interfere with website operation.
- To submit false or misleading information.
- To distribute malware or harmful code.
- To misuse another person’s account or personal information.
15. Intellectual Property
Unless otherwise stated, the content of the Digital Mobile Anipur website, including:
- Logo
- Text
- Product descriptions
- Graphics
- Images
- Website design
- Brand elements
is owned by or licensed to Digital Mobile Anipur or the relevant rights holder.
Content may not be copied, reproduced, modified or commercially used without appropriate permission, except where permitted by applicable law.
16. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Courier/logistics providers
- Hosting providers
- Analytics services
- Communication services
Such services may have their own terms and privacy policies.
Digital Mobile Anipur will use reasonable care when selecting and using third-party service providers, but third-party services may be subject to their own operational limitations.
17. Website Availability
We aim to keep the website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available without interruption;
- Free from technical errors;
- Completely secure from all possible threats; or
- Free from temporary maintenance or downtime.
18. Limitation of Liability
To the extent permitted by applicable law, Digital Mobile Anipur will not be responsible for losses caused solely by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable Indian law.
19. Force Majeure
Digital Mobile Anipur will not be responsible for delays caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Floods
- Fire
- War
- Government restrictions
- Strikes
- Transportation disruption
- Internet/network failures
- Courier disruption
- Other extraordinary events
We will make reasonable efforts to minimise the effect of such events on customers.
20. Consumer Rights
Digital Mobile Anipur respects consumer rights under applicable Indian laws, including the Consumer Protection Act, 2019 and applicable e-commerce rules.
The Department of Consumer Affairs states that the consumer protection framework includes mechanisms for grievance redressal and consumer commissions, including online complaint mechanisms.
Nothing in these Terms & Conditions is intended to take away any mandatory right available to a consumer under applicable law.
21. Grievance Redressal
Customers can contact Digital Mobile Anipur regarding complaints, orders, refunds, returns or other concerns.
Grievance Contact:
Digital Mobile Anipur
Vill. Anipur, P.O. Anipur
PIN – 788734, Assam, India
Mobile: +91 95771 77361
Email: digitalmobileanipur@gmail.com
Applicable e-commerce rules require an e-commerce entity to maintain a grievance redressal mechanism and provide relevant grievance information. Government consumer-protection material also describes acknowledgement and redressal requirements.
22. Privacy
The collection and use of customer personal information is governed by our Privacy Policy.
Customers should read the Privacy Policy before using the website or placing an order.
23. Changes to These Terms
Digital Mobile Anipur may update these Terms & Conditions from time to time to reflect changes in:
- Applicable laws
- Website functionality
- Products/services
- Business practices
- Payment or delivery arrangements
The updated version will be published on this website with a revised Last Updated date.
24. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any dispute will be handled in accordance with the applicable jurisdiction and consumer-protection laws.
Nothing in this section prevents a consumer from exercising any mandatory statutory remedy or jurisdictional right available under applicable Indian law.
25. Contact Us
For questions regarding these Terms & Conditions:
Digital Mobile Anipur
Vill. Anipur, P.O. Anipur
PIN – 788734, Assam, India
Mobile: +91 95771 77361
Email: digitalmobileanipur@gmail.com